This Privacy Policy describes how your personal information is collected, used and shared when you visit or make a purchase at https://www.hostelche.com.mx/

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. In addition, as you navigate through the Site, we collect information about the individual web pages or products you view, the web pages or search terms that referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as “Device Information”.

We collect Device Information through the use of the following technologies:

– “Log Files” track actions that occur on the Site and collect data, including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
– “Web beacons”, “tags” and “pixels” are electronic files used to record information about how you navigate the Site.

In addition, when you make a reservation or attempt to make a reservation through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers or debit, email address and phone number.

When we talk about “Personal Information” in this Privacy Policy, we mean both Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information we collect in general to fulfill reservations made through the Site (including processing your payment information, arranging for guest information, and providing invoices and/or reservation confirmations). In addition, we use this Reservation Information to: communicate with you; screen our reserves for potential fraud or risk; and provide you with information or advertising related to our products or services.

We use the Device Information we collect to help us screen for potential risk and fraud (in particular, your IP address) and more generally to improve and optimize our Site (for example, by generating reports and statistics about how our customers browse and interact with the Site and to assess the success of our advertising and marketing campaigns).

We share your Personal Information with third parties to help us use your Personal Information, as described above. We use Google Analytics to help us understand how our customers use the Site. You can obtain more information about how Google uses your Personal Information here: https://www.google.com/intl/es/policies/privacy/. You can opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to protect our rights.

BEHAVIORAL TARGETED ADVERTISING

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications that we believe may be of interest to you. For more information on how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how -does-it-work.

You can unsubscribe from targeted advertising by sending a message to marketing@hostelche.com.mx

SOME FREQUENT LINKS INCLUDE:

FACEBOOK: https://www.facebook.com/settings/?tab=ads
GOOGLE: https://adssettings.google.com/authenticated?hl=es
BING: https://about.ads.microsoft.com/es-es/recursos/directivas/anuncios-personalizados]]
In addition, you can opt out of some of these services by visiting the Digital Advertising Alliance opt-out portal at: ttp://optout.aboutads.info/.

DO NOT TRACK

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

YOUR RIGHTS

If you are a European resident, you have the right to access the personal information we hold about you and to request that your personal information be corrected, updated, or deleted. If you wish to exercise this right, please contact us via email marketing@hostelche.com.mx

In addition, if you are a European resident, we note that we are processing your information to fulfill contracts we may have with you (for example, if you make a reservation through the Site) or to pursue our legitimate business interests listed above. Also, please note that your information will be transferred outside of Europe, including to Canada and the United States.

DATA RETENTION

When you make a reservation through the Site, we will retain your Information for our records unless and until you ask us to delete this information.

MINORS

The Site is not intended for persons under 18 years of age.

CHANGES

We may update this privacy policy periodically to reflect, for example, changes in our practices or for other operational, legal or regulatory reasons.

CONTACT US

For more information about our privacy practices, if you have any questions, or if you wish to file a complaint, please contact us by email at marketing@hostelche.com.mx or by mail using the information provided below:

132 BETWEEN CALLE 1 AND CALLE 3, PLAYA DEL CARMEN, Q ROO, 77710, Mexico